Pricing and charges

We endeavour to keep our pricing simple and transparent, so you’ll never get any nasty surprises.

View pricing

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Hourly or monthly billing, you choose

Spin up and clear down instances as and when you need them – only pay for what you use. No commitments and no hassle.

Hourly
Monthly
Package CPU RAM SSD Transfer Price
XSmall 1 core 1 GB 25 GB 1 TB $5 /month
Small 1 core 2 GB 25 GB 2 TB $10 /month
Medium 2 cores 4 GB 50 GB 4 TB $20 /month
Large 4 cores 8 GB 100 GB 8 TB $40 /month
XLarge 6 cores 16 GB 150 GB 16 TB $80 /month
2XLarge 8 cores 32 GB 200 GB 32 TB $160 /month

Prices exclude VAT at 20%.

Additional Services

Snapshots

Snapshots

Snapshots for just $0.05/GB per month – based on the allocated size of your server. Snapshot your server live or whilst shutdown.

Load balancers

Load balancers

Spread your web traffic between instances with load balancers. Charged at $10.00 per month for each domain ($0.015 per hour).

Block storage

Block storage

Attach block storage (volumes) to your instances for additional storage for your applications. Charged at $0.10/GB per month.

Additional bandwidth

Additional bandwidth

Generous bandwidth allocations and pooling as standard, but if you ever go over we'll only charge you $0.01/GB overage.

100% uptime guarantee and proactive refunds

Our SLA policy means you get real refunds if the Civo platform ever fails. No chasing, no jumping through hoops – we’ll automatically give you a credit for 10x the amount you'd have paid for all affected services.

Find out more about our SLA.

FAQs

How are charges worked out?

Services are billed hourly and are charged at the rates listed above ^. Our hourly pricing is worked by dividing your monthly fee by 28 days. See our charges and payment page for more detailed information.


When will payment be taken?

We’ll raise an invoice for services on the first of the month, every month. We’ll try to take payment immediately either from your credit balance first, then we’ll try and settle the invoice using any credit/debit cards stored on your account.


What happens if payment can’t be taken?

If for any reason payment cannot be taken, we’ll attempt payment for 6 further days and notify you that your services are at risk. After an additional 7 days (the 14th of the month) any services will be suspended, and 7 days later deleted if no payment has been made.


What is my quota and how does it work?

All customers have a default quota applied to their account – these are limits of the amount of simultaneous resources you can use, you can view these quotas from the quota section of your Civo account. These resource quotas are in place so we can control the growth of the Civo platform, and so that any errant scripts using our API don’t exhaust our available resources.

If you need a higher quota you can ask for an increase from the quota page – we’ll always look to increase quotas for any reasonable requests.


What are the SLA details?

Our SLA includes a 100% uptime guarantee – this applies to Civo platform issues only, such as our network and anything relating to OpenStack and our API.

Should the worst happen and you experience downtime, we’ll refund you x10 the amount – no need to contact us, we’ll do it automatically. Check out the SLA page for full details, terms and conditions.

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