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Digitalisation World looked into Civo's research on the costs associated with large hyperscale cloud providers in the industry, highlighting their overcharging nature and the concerns that stop businesses from switching providers.

The hyperscale public cloud providers of Google Cloud Platform, Amazon Web Service and Microsoft Azure have seen their revenue grow between 25 and 30% year-on-year in recent years, a trend that is predicted to continue for at least the next few years. However, businesses that use these hyperscale cloud providers find their costs soar, and almost none believe they live up to the continued narrative that their services are low-cost.

The report elaborates upon the public view that hyperscape providers shall reduce their charges.

Of the businesses surveyed, 82% think the big three hyperscalers should reduce their charges and 81% say that they try to give the impression they are low cost. 68% of all respondents went a step further and believe the perception that cloud is cheaper is misleading.

The report concludes with our CEO, Mark Boost's thoughts about the existing misperceptions of the hyperscale providers.

"Our research uncovered that a vast majority of customers think they are overpaying for their cloud service, and this is driven by a misperception that businesses are more secure and stable with the largest public cloud providers. However, Amazon, Google and Microsoft have all suffered high profile outages in the last year. Users of Amazon alone have suffered 27 outages in the last 12 months. Size is clearly no guarantee of uptime when it comes to cloud providers."

Mark further talks about the complexities and insecurities relating to these providers.

“Bigger is rarely better when it comes to choosing a cloud provider. Hyperscalers have lots of unnecessary complexity and more moving parts in their offerings, increasing the chance of issues or bugs for users. Providers like Civo are part of a new breed of providers who are looking to challenge hyperscaler business models and demonstrate that there are fast, secure and reliable alternatives out there, at a much cheaper price too.”

The full article can be found here.