The AI chatbot market has grown exponentially since ChatGPT's launch in 2022, with millions of chatbots now in use. At a surface level, AI chatbots are a computer program that simulates human conversation with an end user (IBM). As the market continues to evolve, the differences in their approaches to data privacy, security, and user control have become increasingly important. This is particularly relevant for organizations seeking to leverage AI chatbots while ensuring the protection of sensitive data.
A 2024 Gartner study found that 75% of global employees use AI tools at work, with 92% of companies planning to increase AI investment (McKinsey). As AI adoption grows, so does the need for guidelines and frameworks to govern its use. A DataIQ survey reported a 15% increase in companies prioritizing AI governance from 2024 to 2025 (62.9% to 77.6%), highlighting the growing importance of data privacy and security in AI chatbot adoption.
When selecting an AI chatbot, it's essential to consider data protection and user privacy, particularly in regards to data storage, user control, and security measures. This blog compares ChatGPT and relaxAI, highlighting their core differences and approaches to prioritizing data privacy, and exploring how these differences impact the user experience and organizational security.
What is ChatGPT?
ChatGPT is a conversational AI tool that assists with a range of tasks, from writing and learning to brainstorming and content creation. Its features include text generation, code creation, and data analysis, making it a versatile tool for various applications.
In less than a year, ChatGPT onboarded 100 million users, overtaking platforms such as Instagram, Spotify, Facebook, Twitter, and Netflix, a milestone that demonstrates the immense popularity and potential of conversational AI, underscoring the need for continued innovation in this space.
What is relaxAI?
relaxAI is an AI assistant designed with a focus on privacy, combining cutting-edge AI capabilities with a commitment to security and transparency. It is built on the latest iteration of Meta's Llama model, fine-tuned with proprietary relaxAI training, to provide state-of-the-art performance and language support.
relaxAI prioritizes data transparency and security, hosting user data exclusively in UK data centers and remaining subject to UK laws. This approach ensures that businesses retain complete control over their data, with the ability to grant or withdraw consent as needed. With its robust features and reliable performance, relaxAI is an ideal solution for organizations seeking to harness the power of AI while maintaining high standards of data protection.
What are the main differences between ChatGPT and relaxAI?
At the core, ChatGPT and relaxAI are both conversational AI tools that allow users to interact with them through text or voice conversations. Despite this, there are significant differences in their approaches to data privacy, security, and user control.
The table below highlights the key differences between ChatGPT and relaxAI, covering aspects such as data handling, features, and customization options. These differences have important implications for users and organizations seeking to leverage AI chatbots.
| Feature | ChatGPT | relaxAI |
|---|---|---|
| Data privacy | ChatGPT stores user interactions and may use this data for training purposes, potentially raising privacy concerns. | Prioritizes data privacy and security, with user data stored in the UK and India and subject to UK and Indian laws. |
| Data control | Users have limited control over their data, with concerns over data usage for training models. | Users have complete control over their data, with options to delete or withdraw consent. |
| Security | Has faced data leaks, with 12% of premium subscribers' information and conversation histories leaked publicly. | Guarantees that user data will not be used for training models without explicit permission. |
| Features | Offers natural language processing, sentiment analysis, and code generation, but with limited customization options. | Offers natural language processing, sentiment analysis, code generation, and live web search. |
| Open-source | Proprietary platform, limiting user control and customization options. | Built on open-source principles, allowing users to deploy and manage their own AI models. |
| Customization | Limited customization options, with a focus on ease of use over user control. | Allows users to customize their models to meet specific needs. |
| Scalability | Scalable, but with limited control over data and customization options. | Scalable and flexible, with options for businesses to deploy and manage their own AI models. |
| Integration | Supports integration with popular platforms like Slack, Microsoft Teams, and Google Workspace. | Supports integration with popular platforms like Kubernetes, Terraform, and Helm. |
| Language support | Supports multiple languages, including English, Spanish, French, and Chinese. | Supports multiple languages, including English, Spanish, French, and German. |
| Model size | Offers models ranging from 100M to 175B parameters. | Offers models ranging from 100M to 10B parameters. |
| Training data | Trained on a dataset of over 45T parameters, with a focus on global data. | Trained on a dataset of over 1.5T parameters, with a focus on UK and European data. |
| Inference time | Offers fast inference times, with an average response time of 200ms. | Offers fast inference times, with an average response time of 100ms. |
| API support | Offers API support for custom applications, with options for REST and GraphQL | Offers API support for custom applications, with options for REST, GraphQL, and gRPC. |
Advanced features for ChatGPT and relaxAI
Both ChatGPT and relaxAI offer a range of advanced features that can help businesses and individuals to automate tasks, improve customer satisfaction, and make data-driven decisions. The table below highlights the key similarities and differences between the two AI chatbots.
| Feature | ChatGPT | relaxAI |
|---|---|---|
| Conversational dialogue | Yes | Yes |
| Advanced reasoning | Yes (with OpenAI o1) | Yes |
| Sentiment analysis | No | Yes |
| Code generation | Yes | Yes |
| Document upload | Yes | Yes |
| Live web search | Yes | Yes |
| Writing and editing | Yes | Yes |
| Code debugging | Yes | Yes |
| Data analysis | Yes | Yes |
| Image generation | Yes (with DALL-E 3) | No |
| Web search | Yes | Yes |
| Data training opt-out | No | Yes |
| Data Sovereignty | No | Yes |
How to select the right AI chatbot?
Selecting the right AI chatbot requires careful consideration of several key factors. Data privacy and security are paramount, and organizations should assess the AI chatbot's data handling practices, including data storage, encryption, and compliance with relevant regulations.
The AI chatbot's customization and flexibility are also crucial considerations. Organizations should evaluate the AI chatbot's ability to be tailored to their specific needs, including customization options and integration with existing systems.
By considering these factors, organizations can make an informed decision about which AI chatbot is best suited to their needs.
Summary
The choice between relaxAI and ChatGPT ultimately depends on your specific needs and priorities. relaxAI is designed with a focus on data privacy, security, and control, making it a suitable option for organizations that require high levels of data protection. ChatGPT, on the other hand, is a powerful tool with a wide range of features and capabilities.
By considering your needs and priorities, you can make informed decisions about which AI chatbot is best suited to your needs. For organizations that value data privacy and security, relaxAI may be the preferred choice. For those who prioritize a broad range of features and capabilities, ChatGPT might be more suitable.
Ultimately, the decision comes down to your organization's specific requirements and priorities. By evaluating your needs and the features and capabilities of each AI chatbot, you can make an informed decision that aligns with your goals and values
Find out more about relaxAI
Want to learn more about relaxAI and its capabilities? For more detailed information, resources, and insights, you can visit our website at https://www.civo.com/ai/relaxai.
