Decoding cloud credits
When "free" becomes a strategic liability
Unlock the truth about cloud credits
Download our free whitepaper and discover:
- The illusion of “free” - why the UK CMA estimates £430M of annual over-payments hidden behind credit programmes.
- Business impact - 28% of cloud spend becomes waste; a real-world case where a startup received a £450k bill in 45 days.
- Escape plan - five actionable steps to audit, govern, and negotiate your cloud spend.
- The alternative - open-source, transparent pricing that delivers up to 59% lower total-cost-of-ownership.
Our research shows hyperscalers follow a three-phase lock-in strategy:
- Attract - massive credits with almost no eligibility criteria.
- Entrench - deep integration of proprietary services that embed vendor-specific lock-in.
- Retain - hidden costs surface when credits expire, forcing costly migrations.
"The tactic is akin to a drug dealer offering free samples. Customers get hooked, then trapped"

Mark Boost, CEO & Co-founder, Civo
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